Quick Resource Reference Sheet

Resource Center Quick Reference Sheet 1401 S. Grand Traverse, Flint, MI 48503 (810) 767-0500

All area codes are (810) unless otherwise noted.




Disability Network – Monday through Friday 9am-5pm 742-1800

Human Relations Commission – M-F, 8-5, 766-7430

Valley Area Agency on Aging M-F, 8-5, 239-7671

Citizens for Better Care M-F, 9-5:30, 800-284-0046, 808 N. Michigan Ave. Saginaw, MI 48602


Clothing and Baby Furniture

Carriage Town Ministries – M-F, 9-5, 233-8787

Heartbeat (baby clothing+furniture), M-F 10-3, 232-3131

Bristol Rd. Church of Christ, Tues 10:30-12:30 ONLY serves 48507, 238-9004

Inner City Christian Outreach Center, T-F, 10-1, 767-4064

Love, I.N.C. (Phone Intake and Referral) M-F 8:30-12:30, 235-4990

Salvation Army Social Service, M-F, 8:30-12, 1-4:30, 232-2196



Catholic Charities – M-Thursday 8:30-8pm, F 8-4:30, 232-9950

Family Service Agency, M-Tuesday 9am-9pm, W-F 9-5, 767-4014

Genesee County Community Mental Health 24/7 Crisis Line 257-3740


Domestic Violence

YWCA of Greater Flint – Counseling, PPO help, SafeHouse – 238-7621

Genesee County CMH (if mentally ill) – 257-3742



Michigan Works! Career Alliance M-F 8:30-5, 233-5974

Job Corps (ages 16-24) Admin: M-F 8:30-4:30 232-9102


Financial Aid

Department of Human Services (DHS) By District

  • General Information and to report Child or Vulnerable Adult Abuse  M-F 8-5, 760-2200
  • District 2 – McCree Building 630 S. Saginaw 760-7310
  • District 3- Children’s Services ONLY 125 E. Union St. Flint (i.e. foster care, guardian, help for child), 760-2888
  • District 5- North – 125 E. Union – 760-2773
  • District 6 – Piercson Rd. 2320 W. Pierson Rd, 760-4900

Catholic Outreach – M/W/F 9-12 and 1-4:30, 234-4693

GCCARD (Neighborhood Services) – M-F, 8-5, 768-4675

Salvation Army Social Service, M-F, 8:30-12, 1-4:30, 232-2196

Veterans Administration (War Era Vets only) – 213-6992


Food Lines

GCCARD (Food Distribution Friday 9am, bring a bag) 789-3746

Crossover Downtown (4 times a year, free food, call for dates, bring a bag) 234-2479


Food: Pantries and Intake Centers

Catholic Outreach – M/W/F 9-12 and 1-4:30, 234-4693

Eastside Mission – Tues-Thurs, 10-1, 767-5312

GCCARD (Neighborhood Services) – M-F, 8-5, 768-4675

Promise Tabernacle M-F, 10-until all served, 787-7957

Bristol Rd. Church of Christ, Tues 10:30-12:30 ONLY zipcode 48507, 238-9004

Greater Flint Christian Outreach Center (Tues+Fri 10-12) 767-4064

Love, I.N.C. (Phone Intake and Referral) M-F 8:30-12:30, 235-4990

Outreach EAST (M-15 corridor only, Genesee Davison, Millington, Goodrich, Mt. Morris), M/T/Th 8:30-11:15, 12:30-3:00, W/F 8:30-11:15, 653-7711

St. Mary Catholic Outreach, T, 1-2:30, 232-4012


Food: Sandwich Program

Bread of Life, 2608 Maplewood, M-F, 9am-2pm, 785-6911

Holy Angels, 1001 Chippewa, M-F, 11:00-11:50, 785-6911


WIC (Women, Infants, Children)

Genesee County Health Department McCree North, M-F 8-11 & 1-4, 600-2400

Genesee County Health Department Burton, M-F 8-12, 1-5, 742-2255

Genesee County Health Department North Pointe, M-F, 8-4, 785-5399, 760-9337


Food: Prepared Meals

Carriage Town Ministries (must attend service at 6pm, dinner 6:30), 233-8787

North End Soup Kitchen, M-Sat, 11:30-12:30, Sun 1:30-2:30, 785-6911

Eastside Food Center, Sat 11:30-1:00, 238-2231

Eastside Mission:  Hot Meal T-Th, 11:30-12:30, 767-5312

1st Presbyterian, Sun 8am, 234-8673

Salvation Army Beecher Corps Kids Cafe M-F, 4-6 dinner for school children, 789-4003

St. Andrew’s Episcopal Kids Cafe M-Th, 3:15-4:30, dinner for school children, 238-4236


Health Needs

American Red Cross (limited) 232-1401 extension 700

Genesee County Free Clinic – call for an appt. 9-10:30am Tuesday Mornings, 235-4211

Genesee County Health Department, 600-2400

  • Burton Health Center, M, W-F, 8-11, 1-4, T, 1-4, 742-2255
  • McCree North Health Center, 600-2400
  • McCree South Health Center, 257-3616

Hamilton Health Network – Dental M-F 8:30-5:30 Emergencies seen same day, show up at 6:30, 785-0863

Hamilton Health Network – Medical M-F 8:30-5:30 Emergencies Seen same day, show up at 6:30, 789-9141

Lions Club Vision Program (limited) 230-0020

Mi Child Health Insurance Program (888)988-6300

Muslim Free Outreach Clinic (810) 762-1012

Flint VA Outpatient Clinic (veterans only) (734) 213-6992



Home repair

Flint NIPP – 766-7212

GCCARD – Weatherization, Home Repair 232-2185


Home Repair Loans

Mission of Peace (a CDC) 232-0104



GCCARD 232-2185

Genesee County Community Mental Health – 257-3742


Housing Locator (Limited)

Affordable Living Services 238-2970


Landlord/Tenant Rights

Human Relations Commission 766-7430

Urban League 789-7611


Ramps/Home Modifications

Disability Network (city of Flint only) 742-1800

UAW Labor Rep. at United Way 762-5831


Rent/Mortgage Help

Catholic Outreach  – 234-4693

GCCARD – 768-4675

Outreach East (M-15 Corridor, Genesee, Davison, Millington, Goodrich, part of Mt. Morris) 653-7711

Salvation Army Social Services – 232=2196

Urban League (Mortgage only) 789-7611


Legal Services

Lawyer Referral Service 232-6000

Legal Services of Eastern Michigan 234-2621

YWCA of Greater Flint (PPO Assistance with Domestic Violence/Stalking) 238-7233



Health Access 232-4200

Catholic Outreach 234-4693

American Red Cross 232-1401

Prescriptions for Seniors (VAAA) 239-7671

Salvation Army Social Services 232-2196

Tell doctors to go to this website: http://www.needymeds.com for free meds



Carriage Town Ministries (men only) 233-8787

Carriage Town Family Center (Women and Children) 238-6847

My Brother’s Keeper of Genesee County 210-2400

REACH (age 10-17 only) 233-8700

Shelter of Flint (Women and Children) 239-5433

Transitional Living Program (age 17-20) 233-8700


Sexual Abuse, Sexual Assault

YWCA of Greater Flint – counseling, ppos, group therapy, safehouse shelter – 238-7621

Genesee County Community Mental Health (mental health issues + sexual abuse/assault) 257-3752

Child Sexual Abuse, Sexual Assault – CMH 257-3752 AND call DHS 760-2200


Substance Abuse

IARC – Intake, Assessment, Referral – 235-9555



Jewish Community Services

  • Highway to Health (out of town, Saginaw, Detroit, Ann Arbor, Lansing) – 767-5922
  • Local to Genesee County – 767-5922

Mass Transportation Authority – 767-0100

Your Ride (door to door) 767-0780



Department of Human Services (DHS) By District

  • General Information and to report Child or Vulnerable Adult Abuse  M-F 8-5, 760-2200
  • District 2 – McCree Building 630 S. Saginaw 760-7310
  • District 3- Children’s Services ONLY 125 E. Union St. Flint (i.e. foster care, guardian, help for child), 760-2888
  • District 5- North – 125 E. Union – 760-2773
  • District 6 – Piercson Rd. 2320 W. Pierson Rd, 760-4900

Catholic Outreach (water only) – 234-4693

GCCARD 768-4675

Salvation Army (Kearsley Street) 232-2196


Common Acronyms

Acronym List



ACE                 Anger Control Education

ARRA              American Recovery and Reinvestment Act

BBBS              Big Brothers Big Sisters

BEST              Building Excellence Sustainability Trust

CAC                Child Advocacy Center

CCJ                 Center for Civil Justice

CDBG             Community Development Block Grant

CHILL              Civility Helps Individuals Live Longer (now at the GISD)

CMH                Community Mental Health

COC                Continuum of Care (Group of homeless service providers who develop regional plan to apply for MSHDA                               and HUD Funding)

CPS                Child Protective Services

CVSC              Crime Victim Services Commission (part of MDCH)

DHS                Department of Human Services

DV                   Domestic Violence

DVAM              Domestic Violence Awareness Month (October)

DVAP              Domestic Violence Awareness Project

DVIP                Domestic Violence Intervention Program

DVOC             Domestic Violence Outreach Counselor

DVPTB            Domestic Violence Prevention and Treatment Board

ERT                 Emergency Response Team

ES                   Essential Services

ESFP              Emergency Shelter Food Program (formerly FEMA)

ESG                Emergency Shelter Grant

ESG                Emergency Shelter Grant (MSHDA Funding)

EVAW             End Violence Against Women

FBEM              Food Bank of Eastern Michigan

FEMA              Federal Emergency Management Act (pays per diem for shelter nights up to capped amount – allocated by county advisory boards)

FIA                   Family Independence Agency (now DHS)

FVPSA            Family Violence Prevention & Services Act (fed. Funds through MDVPTB support the DVSS Grant)

GCBA              Genesee County Bar Association

GCCARD        Genesee County Community Action Resource Department

GHP                Genesee Health Plan

GISD               Genesee Intermediate School District

GLA                 Great Lakes Alliance

HMC                Hurley Medical Center

HPRP              Homeless Prevention & Rapid Rehousing Program

HRS                Housing Resource Specialist

HUD                US Dept. of Housing and Urban Development

IAFN                International Association of Forensic Nurses

IARC                Intake, Assessment, and Referral Center, Inc. (drug rehab services)

LGBT               Lesbian, Gay, Bisexual, Transgendered/Transsexual

LSEM              Legal Services of Eastern Michigan

MCADSV         Michigan Coalition Against Domestic and Sexual Violence

MDCH             Michigan Department of Community Health

MDVPTB         Michigan Domestic Violence Prevention & Treatment Board

MPRI               Michigan Prisoner Re-Entry Initiative

MSHDA           Michigan State Housing Development Authority

NCADV            National Coalition Against Domestic Violence

NCLB              No Child Left Behind

NSPT              New Service Provider Training

NSVRC           National Sexual Violence Resource Center

NWLB             No Worker Left Behind

OVC                Office for Victims of Crime

OVW               Office of Violence Against Women

PCC                Permanency Case Conference

PPECM           Planned Parenthood of East Central Michigan

PPO                Personal Protection Order

PSH                 Permanent Supportive Housing (MSHDA funding for rental vouchers)

PTSD              Post Traumatic Stress Disorder

RAINN             Rape, Abuse, and Incest National Network

RFP                 Request For Approval

RPS                Rape Prevention Services

SA                   Sexual Assault

SAAM              Sexual Assault Awareness Month (April)

SAFE               Sexual Assault Forensic Examiner

SANE              Sexual Assault Nurse Examiner

SART              Sexual Assault Response Team

SER                State Emergency Relief (administered by Salvation Army – pays per diem for shelter nights up to capped amount)

SHP                 Supportive Housing Program (HUD funding for Sara’s House & rental vouchers – vouchers provide leverage for MSHDA PSH grant)

STEP              Students in Transition Empowerment Program

STOP              Services, Training, Officers, & Prosecutors (fed. Funds through MDVPTB support non-residential staff and subcontracts with community partners)

SVRI                Sexual Violence Research Initiative

TBRA              Tenant Based Rental Assistance

TDM                Team Decision Making (meeting)

TSH                 Transitional Supportive Housing (MDVPTB funding for rental vouchers)

UWSS             United Way Support Services

VAAA               Valley Area Agency on Aging

VAW                Violence Against Women

VAWA              Violence Against Women Act

VOCA              Victims of Crime Act (CVSC funding for nonresidential services)

WHO               World Health Organization

WIA                 Workforce Investment Act

Listening, a Poem by Ralph Roghton, MD

When I ask you to listen to me
And you start giving advice,
You have not done what I asked.
When I ask you to listen to me and
you begin to tell me why I shouldn’t feel that way,
you are trampling on my feelings.
When I ask you to listen to me
and you feel you have To do something to solve my problems
you have Failed me, strange as that may seem.
Listen, All I asked was that you listen – Not talk or do, Just hear me.

When you do something for me
That I can and need to do for myself,
you contribute to my fear and inadequacy.

But when you accept as a simple fact that I do feel what I feel,
no matter how irrational, then I can quit trying to convince you
and can get about the business of understanding what’s behind this irrational feeling.

And when that’s clear, the answers are obvious and I don’t need advice. Irrational feelings make sense, when we understand what’s behind them. Perhaps that’s why prayer works, sometimes, for some people– because God is mute and He/She doesn’t give advice or try to fix things.

So please listen and just hear me. And if you want to talk,

Wait a minute for your turn, and I’ll listen to you. –
-Ralph Roughton, M.D.

What Makes a Man Beat a Woman?

IN the shocking story that follows, Self reporter Bob Ivry takes a rare glimpse inside the mind of a batterer, and makes him answer for his horrible crimes.

He wouldn’t have hit her if he didn’t love her so much. That deception kept running through his head. Nobody could hurt him like she could and that’s exactly what she was doing now, back-talking him, shaking her finger at him, tearing his heart out. Why couldn’t she love, honor, and obey him like she vowed? Tom Burke walked over to the sofa, got right up in Peggy’s face: “Back Off,” he screamed, “I’m warning you.” He felt reckless anger build behind his eyes.

And then his fist came down. And then Peggy went down. She rolled off the couch, onto the carpet and cried in pain. No woman, he thought, could tell Tom Burke what to do. Peggy lay on the floor and cried. She held herself, and rocked back and forth. The children gathered silently at the bottom of the stairs to watch. “You hurt me bad,” Peggy cried. “Ah, get up,” Tom told her, “it ain’t that bad.” And then he laughed. When the judge called it abuse, Tom couldn’t believe it. “I’ve only hit er once or twice, ” he told the judge. “I’m not a batterer.” The judge wasn’t impressed. He gave Tom a choice: a batterer’s program or prison.

His first day in the program they told him that hitting was only a small part of the problem. They gave Tom a pamphlet listing the eight types of abuse. The list was arranged in a wheel – Economic Abuse, Intimidation, Using Children – and said – “Yeah, I do that.” Emotional Abuse, Threats, Using Male Privilege – “Yeah, I do that, too.” Isolation, Sexual Abuse. He went around the entire wheel saying, “Guilty, guilty, guilty.”

It was abuse when he threatened to get Peggy thrown in the psych ward so she’d never see her children again. It was abuse when he made her get a second job. It was abuse when he kept the bank account in his name and made her come to him if she wanted to spend the money she’d earned. It was abuse when he forced sex on her. It was abuse when he quietly placed a knife on the table between them during an argument.

Tom listened to the counselor in the batterers’ group make these points, but there was still no getting through to him. he didn’t want to be in the program. He had always been cold to the world. So cold they called him “iceberg” in prison. Six years for burglary and cocaine.

So cold that the night he hit Peggy, he laughed all the way to Checkers, the bar up the street from where he lives in a quiet town nestled against the bluffs that rise high above the Delaware River. A hunter’s town. Plenty of guys for Tom to get drunk with and tell his story to.

“Yeah, the old lady was raggin’ me out, so I belted her.”

“Way to go, Tommy,” they said. “The bitch deserves it. You put her in her place.” The guys at the bar never called it abuse. If a woman didn’t listen, their thinking went, you used your fists to make her. Tom never called it abuse either. After all, he told himself, he loved Peggy. So what made him do it? Sitting in a loose circle of folding chairs in a church basement with the other batterers, Tom Burke was sure it wasn’t his fault. He rushed to his own defense.

“I’m only abusive because of the anger,” he said.

“That’s a cop-out,” the other men told him. “Anger is a tactic of control. You use it as a weapon to get what you want. You get angry when you’re at the supermarket, but you don’t hit the cashier. That’s because you have no interest in controlling the cashier.”

“But it’s blind rage,” Tom said.

“Wrong. Blind rage is an excuse,” they told him, “not a reason.” “It’s an invention of defense attorneys and has no physiological basis. You’re giving yourself permission to lash out.”

“But I’m a blackout drinker,” Tom said. “It’s the alcohol that makes me do it.”

“Wrong again. When you’re drunk, how come you’re only abusive with Peggy? It’s because even when you blackout, you choose. And you choose to abuse only her.”

“She was in my face.” Tom said. “The bitch deserved it.”

“Nobody ever deserves to be beaten, raped, terrorized.” The others said. “Ever. Period.”

Tom still held out. “It’s the way I was raised.” He said. “My father was a dictator and he’d beat me with a leather belt. I used to go to bed at night praying for him to die.”

“Not every son of a violent man is violent,” they told him. “You learned to use terror as a means to control others. To control Peggy.”

Did Tom Burke learn anything from the therapy and the counselors? He thought he had. He said that one day God smacked him on the head and showed him who he really was; an angry controlling man who was so scared of being alone he’d rather beat a woman than endure the thought that she had her own mind, her own will. He said he now understood that there’s only one reason men batter: control. So, he quit drinking, saw a therapist, and did everything he was supposed to do.

And then one dim morning he woke in a jail cell, still drunk, covered with blood. He didn’t know whose blood it was.

They told him he’d shoved his new girlfriend, Marge, clear across the kitchen and bounced her off the fridge. She called the cops. By the time they arrived, Tom was in the street, loud and raging. when the cops tried to stop him, he took a swing. Resisting arrest. The blood was his own.

Will Tom Burke hit a woman again? Ask him and he’ll say it has been a year since that drunken and bloody trip to jail. He’ll say he keeps a copy of the Power and Control Wheel at home to study when he feels the rage build behind his eyes.

He’ll say that his life is finally going in the right direction. But ask him a second time, and he’ll say he doesn’t know if he’ll ever hit a woman again, not for sure.

excerpt from “latent rapists”

Listen to this poem on youtube here: http://www.youtube.com/watch?v=DnHSxcYMJ5c

these men friends of ours
who smile nice
stay employed
and take us out to dinner

lock the door behind you

wit fist in face
to fuck

who make elaborate mediterranean dinners
& let the art ensemble carry all ethical burdens
while they invite a coupla friends over to have you
are sufferin from latent rapist bravado
& we are left wit the scars

bein betrayed by men who know us

& expect
like the stranger
we always thot waz comin

that we will submit

we must have known

women relinquish all personal rights
in the presence of a man
who apparently cd be considered a rapist

especially if he has been considered a friend

& is no less worthy of bein beat witin an inch of his life
bein publicly ridiculed
havin two fists shoved up his ass

than the stranger
we always thot it wd be

who never showed up

cuz it turns out the nature of rape has changed

we can now meet them in circles we frequent for companionship

we see them at the coffeehouse

wit someone else we know

we cd even have em over for dinner
& get raped in our own houses
by invitation
a friend

For Colored Girls Who Have Considered Suicide When the Rainbow Is Enuf

Male Privilege


a poem for men who don’t understand what we mean when we say that they have it.

by De Clarke from Banishee, 1981

privilege is simple:

going for a pleasant stroll after dark,

not checking the back of your car as you get in,

sleeping soundly,

speaking without interruption,

and not remembering dreams of rape that follow you all day,

that woke you up crying, and


is not seeing your stripped, humiliated body

plastered in celebration across every magazine rack,


is going to the movies and not seeing yourself

terrorized, defamed, battered, butchered – –

seeing something else.


is riding your bicycle across town

without being screamed at or run off the road,

not needing an abortion,

taking off your shirt on a hot day, in a crowd,

not wishing you could type better, just in case–

not shaving your legs,

having a good job and expecting to keep it,

not feeling the boss’s hand up your crotch,

dozing off on late-night busses,


is being the hero on the TV show,

not the dumb broad,

living where your genitals are totemized – – not denied,

knowing your doctor won’t rape you.


is being smiled at all day by nice, helpful women,

it is the way you pass judgment on their appearance with magisterial authority,

the way you face a judge of your own sex in court

and are overrepresented in Congress

and are not assaulted by the police

or used as a dart board by your friendly mechanic.


is seeing your bearded face echo through the history texts

not only of your high school days, but all your life,

not being relegated to a paragraph every other chapter,

the way you occupy entire poetry books

and more than your share of the couch unchallenged.

it is your mouthing smug, atrocious insults at women

who blink and change the subject – -politely


is how seldom the rapist’s name appears in the papers

and the way you smirk over your PLAYBOY.

it’s simple, really – –


means someone else’s pain.

your wealth is my terror,

your uniform is a women raped to death – – here

or in Cambodia or wherever

wherever your obscene privilege

writes your name in my blood

it’s that simple.

you’ve always had it – –

that’s why it doesn’t seem

to make you sick at stomach.

you have it – – we pay for it.

now do you understand?

why we are needed

Once upon a time in America, the Woman Suffrage Amendment passed. The Civil Rights Act passed. And the Voting Rights Act passed. The end?


It’s true that women are no longer constitutionally inferior. And people of color are no longer property. But we’re far from living happily ever after.

In spite of widespread reform legislation over the last century, justice is yet to be served. Equality laws may be on the books. But the laws of the land are still distorted when it comes to women and minorities.

Want proof? Then look at education. While women are more likely to earn a high school diploma than men, their education often goes no farther. Only 25% of women 25 or older hold a bachelor’s degree or higher, as opposed to 28.5% of men.

This disparity continues into the workplace. Women and men in the same position make incredibly different salaries. A woman earns 76¢ for every dollar her male counterpart makes. Only 5.5% of women make salaries above $75,000, as compared to 15.8% of men. The difference is even more appalling when it comes to women with only a high school diploma. On average, they earn $18,042. In contrast, even those males who never finished high school make $20,944.

In all, the average woman is shortchanged $420,000 in salary over her working life when compared to the average male. And that doesn’t include benefits like pensions.

So what are we supposed to tell our daughters?

Should we tell them that the workplace is unfair, but that they have advantages elsewhere? We can’t. Consider that one in four women will be involved in domestic violence. Or that one in five emergency room visits by women are caused by battering.

And when should we tell them that they face a one-in-three chance of living in poverty as a female? Or that they’re ten times more likely to have an eating disorder? Or that the odds of them becoming a CEO of a Fortune 1000 company are practically incalculable?

Now consider people of color – regardless of gender.

How are parents supposed to explain to their children why they’re being followed by security in a shopping center simply because of their skin color? Or why some people cross the street to avoid them? Or that only one in every three will meet basic requirements on national scholastic tests?

These are the realities of children of color. And it doesn’t get any better as they get older.

African Americans, for instance, make 66¢ for every dollar made by a white person. And 19% of them live without health care.

Hispanics are half as likely to make salaries over $35,000 than their white equivalents. They’re also three times more likely to live in poverty.

Then there’s profiling. African Americans are much more likely to be pulled over by police than whites. Once stopped, African American and Hispanic drivers are more than twice as likely to have their vehicles searched.

And let’s not forget about prison. People of color make up 64% of the penal population. They make up less than 25% of the general American population. Do the math.

In fact, do the math on any of these statistics. In some cases, it’s frustrating. In others, it’s downright frightening. Either way, it’s wrong. From birth, women and people of color still face obstacles in 2005 that were intended to die with the Civil Rights Act of 1964.

Obviously, we can’t legislate our way to equality. So what is the answer? Who can promote an agenda of not only tolerance and acceptance, but of advancement and equality? It all comes down to one person.