Quick Resource Reference Sheet

Resource Center Quick Reference Sheet 1401 S. Grand Traverse, Flint, MI 48503 (810) 767-0500

All area codes are (810) unless otherwise noted.

 

 

Advocacy

Disability Network – Monday through Friday 9am-5pm 742-1800

Human Relations Commission – M-F, 8-5, 766-7430

Valley Area Agency on Aging M-F, 8-5, 239-7671

Citizens for Better Care M-F, 9-5:30, 800-284-0046, 808 N. Michigan Ave. Saginaw, MI 48602

 

Clothing and Baby Furniture

Carriage Town Ministries – M-F, 9-5, 233-8787

Heartbeat (baby clothing+furniture), M-F 10-3, 232-3131

Bristol Rd. Church of Christ, Tues 10:30-12:30 ONLY serves 48507, 238-9004

Inner City Christian Outreach Center, T-F, 10-1, 767-4064

Love, I.N.C. (Phone Intake and Referral) M-F 8:30-12:30, 235-4990

Salvation Army Social Service, M-F, 8:30-12, 1-4:30, 232-2196

 

Counseling

Catholic Charities – M-Thursday 8:30-8pm, F 8-4:30, 232-9950

Family Service Agency, M-Tuesday 9am-9pm, W-F 9-5, 767-4014

Genesee County Community Mental Health 24/7 Crisis Line 257-3740

 

Domestic Violence

YWCA of Greater Flint – Counseling, PPO help, SafeHouse – 238-7621

Genesee County CMH (if mentally ill) – 257-3742

 

Employment

Michigan Works! Career Alliance M-F 8:30-5, 233-5974

Job Corps (ages 16-24) Admin: M-F 8:30-4:30 232-9102

 

Financial Aid

Department of Human Services (DHS) By District

  • General Information and to report Child or Vulnerable Adult Abuse  M-F 8-5, 760-2200
  • District 2 – McCree Building 630 S. Saginaw 760-7310
  • District 3- Children’s Services ONLY 125 E. Union St. Flint (i.e. foster care, guardian, help for child), 760-2888
  • District 5- North – 125 E. Union – 760-2773
  • District 6 – Piercson Rd. 2320 W. Pierson Rd, 760-4900

Catholic Outreach – M/W/F 9-12 and 1-4:30, 234-4693

GCCARD (Neighborhood Services) – M-F, 8-5, 768-4675

Salvation Army Social Service, M-F, 8:30-12, 1-4:30, 232-2196

Veterans Administration (War Era Vets only) – 213-6992

 

Food Lines

GCCARD (Food Distribution Friday 9am, bring a bag) 789-3746

Crossover Downtown (4 times a year, free food, call for dates, bring a bag) 234-2479

 

Food: Pantries and Intake Centers

Catholic Outreach – M/W/F 9-12 and 1-4:30, 234-4693

Eastside Mission – Tues-Thurs, 10-1, 767-5312

GCCARD (Neighborhood Services) – M-F, 8-5, 768-4675

Promise Tabernacle M-F, 10-until all served, 787-7957

Bristol Rd. Church of Christ, Tues 10:30-12:30 ONLY zipcode 48507, 238-9004

Greater Flint Christian Outreach Center (Tues+Fri 10-12) 767-4064

Love, I.N.C. (Phone Intake and Referral) M-F 8:30-12:30, 235-4990

Outreach EAST (M-15 corridor only, Genesee Davison, Millington, Goodrich, Mt. Morris), M/T/Th 8:30-11:15, 12:30-3:00, W/F 8:30-11:15, 653-7711

St. Mary Catholic Outreach, T, 1-2:30, 232-4012

 

Food: Sandwich Program

Bread of Life, 2608 Maplewood, M-F, 9am-2pm, 785-6911

Holy Angels, 1001 Chippewa, M-F, 11:00-11:50, 785-6911

 

WIC (Women, Infants, Children)

Genesee County Health Department McCree North, M-F 8-11 & 1-4, 600-2400

Genesee County Health Department Burton, M-F 8-12, 1-5, 742-2255

Genesee County Health Department North Pointe, M-F, 8-4, 785-5399, 760-9337

 

Food: Prepared Meals

Carriage Town Ministries (must attend service at 6pm, dinner 6:30), 233-8787

North End Soup Kitchen, M-Sat, 11:30-12:30, Sun 1:30-2:30, 785-6911

Eastside Food Center, Sat 11:30-1:00, 238-2231

Eastside Mission:  Hot Meal T-Th, 11:30-12:30, 767-5312

1st Presbyterian, Sun 8am, 234-8673

Salvation Army Beecher Corps Kids Cafe M-F, 4-6 dinner for school children, 789-4003

St. Andrew’s Episcopal Kids Cafe M-Th, 3:15-4:30, dinner for school children, 238-4236

 

Health Needs

American Red Cross (limited) 232-1401 extension 700

Genesee County Free Clinic – call for an appt. 9-10:30am Tuesday Mornings, 235-4211

Genesee County Health Department, 600-2400

  • Burton Health Center, M, W-F, 8-11, 1-4, T, 1-4, 742-2255
  • McCree North Health Center, 600-2400
  • McCree South Health Center, 257-3616

Hamilton Health Network – Dental M-F 8:30-5:30 Emergencies seen same day, show up at 6:30, 785-0863

Hamilton Health Network – Medical M-F 8:30-5:30 Emergencies Seen same day, show up at 6:30, 789-9141

Lions Club Vision Program (limited) 230-0020

Mi Child Health Insurance Program (888)988-6300

Muslim Free Outreach Clinic (810) 762-1012

Flint VA Outpatient Clinic (veterans only) (734) 213-6992

 

Housing

Home repair

Flint NIPP – 766-7212

GCCARD – Weatherization, Home Repair 232-2185

 

Home Repair Loans

Mission of Peace (a CDC) 232-0104

 

Homeless

GCCARD 232-2185

Genesee County Community Mental Health – 257-3742

 

Housing Locator (Limited)

Affordable Living Services 238-2970

 

Landlord/Tenant Rights

Human Relations Commission 766-7430

Urban League 789-7611

 

Ramps/Home Modifications

Disability Network (city of Flint only) 742-1800

UAW Labor Rep. at United Way 762-5831

 

Rent/Mortgage Help

Catholic Outreach  – 234-4693

GCCARD – 768-4675

Outreach East (M-15 Corridor, Genesee, Davison, Millington, Goodrich, part of Mt. Morris) 653-7711

Salvation Army Social Services – 232=2196

Urban League (Mortgage only) 789-7611

 

Legal Services

Lawyer Referral Service 232-6000

Legal Services of Eastern Michigan 234-2621

YWCA of Greater Flint (PPO Assistance with Domestic Violence/Stalking) 238-7233

 

Prescriptions

Health Access 232-4200

Catholic Outreach 234-4693

American Red Cross 232-1401

Prescriptions for Seniors (VAAA) 239-7671

Salvation Army Social Services 232-2196

Tell doctors to go to this website: http://www.needymeds.com for free meds

 

Shelters

Carriage Town Ministries (men only) 233-8787

Carriage Town Family Center (Women and Children) 238-6847

My Brother’s Keeper of Genesee County 210-2400

REACH (age 10-17 only) 233-8700

Shelter of Flint (Women and Children) 239-5433

Transitional Living Program (age 17-20) 233-8700

 

Sexual Abuse, Sexual Assault

YWCA of Greater Flint – counseling, ppos, group therapy, safehouse shelter – 238-7621

Genesee County Community Mental Health (mental health issues + sexual abuse/assault) 257-3752

Child Sexual Abuse, Sexual Assault – CMH 257-3752 AND call DHS 760-2200

 

Substance Abuse

IARC – Intake, Assessment, Referral – 235-9555

 

Transportation

Jewish Community Services

  • Highway to Health (out of town, Saginaw, Detroit, Ann Arbor, Lansing) – 767-5922
  • Local to Genesee County – 767-5922

Mass Transportation Authority – 767-0100

Your Ride (door to door) 767-0780

 

Utilities

Department of Human Services (DHS) By District

  • General Information and to report Child or Vulnerable Adult Abuse  M-F 8-5, 760-2200
  • District 2 – McCree Building 630 S. Saginaw 760-7310
  • District 3- Children’s Services ONLY 125 E. Union St. Flint (i.e. foster care, guardian, help for child), 760-2888
  • District 5- North – 125 E. Union – 760-2773
  • District 6 – Piercson Rd. 2320 W. Pierson Rd, 760-4900

Catholic Outreach (water only) – 234-4693

GCCARD 768-4675

Salvation Army (Kearsley Street) 232-2196

YWCA Domestic Violence and Sexual Assault Services Volunteer Job Descriptions

The responsibilities within the job descriptions may be done once sufficient experience and confidence is gained, in the course of shadowing an advocate.

 

 

SafeHouse and Crisis Line Volunteer

 

Suggested Minimum Time Commitment: 4 hours per week. Flexible days and times, including mornings, evenings, weekends, and holidays. Minimum six-month commitment.

 

Summary: The SafeHouse and Crisis Line are operated together. SafeHouse volunteers work in our 31-bed shelter where they interact with residents and their children. They assist with communal living and provide professional, supportive, appropriate responses to the needs and requests of residents. As Crisis Line advocates, volunteers are trained to answer our 24-hour telephone Crisis Line where callers are provided information and support specific to their situation.

 

Program Responsibilities:

  • Provide crisis intervention, support, and legal information to callers or shelter residents.
  • Provide helpful and appropriate referrals to callers and shelter residents.
  • Log crisis calls, complete statistical worksheets, and assist with clerical tasks as necessary.
  • Assist residents with cooperative living environment and daily operations of communal living.
  • Provide survivor advocacy when needed.

 

Family & Youth Advocate Volunteer

 

Suggested Minimum Time Commitment: 2 hours per week. Flexible days and times, including mornings, evenings, weekends, and holidays. Minimum six-month commitment.

 

Summary: Family and Youth advocate volunteers provide emotional support to children and mothers in SafeHouse impacted by domestic violence or sexual assault. Volunteers are asked to demonstrate healthy, non-violent relationships and engage in after-school or evening activities with children. Family-centered activities may take place at the shelter or in the community. Volunteers may also assist with age-specific children’s groups and participate in structured activities and recreation with the children.

 

Program Responsibilities:

  • Provide emotional support to children of survivors of domestic violence and/or sexual assault
  • Help children express feelings in an appropriate manner
  • Keep the Children’s Playroom clean, neat, and orderly
  • Teach children responsibility for cleaning up their play areas
  • Provide supervision in the Children’s Playroom

 

Donations Volunteer

 

Suggested Minimum Time Commitment: 2 hours per week. Flexible days and times, including mornings, evenings, weekends, and holidays. Minimum six-month commitment.

 

Summary: Sort and organize donations, assemble welcome bags for incoming shelter residents and exit bags for those leaving the shelter, and maintain the donation room.

 

Program Responsibilities:

  • Sort, organize, and stock incoming donations
  • Coordinate with other volunteers to maintain the donation room
  • Transport unusable donations to Cross Over Ministries
  • Monitor inventory and report to Shelter Manager for needed supplies

 

Kitchen Magician

 

Suggested Minimum Time Commitment: 4 hours per week. Flexible days and times, including mornings, evenings, weekends, and holidays. Minimum six-month commitment.

 

Summary: To assist with menu planning, shopping and food pantry maintenance. To utilize cooking talents in meal preparations for the women and children living in SafeHouse.

 

Program Responsibilities

  • Assist with weekly menu planning
  • Assist with food preparation
  • Assist with SafeHouse shopping and maintaining food pantry storage

 

Administrative Assistant Volunteer

 

Suggested Minimum Time Commitment: 4 hours per week. Flexible days and times, including mornings, evenings, weekends, and holidays. Minimum six-month commitment.

 

Summary: Performs general clerical tasks (i.e. filing, data entry, collating) for the YWCA DVSAS staff. Answers telephone and staffs reception area. Supports the work of the legal advocates, counselors, shelter, and DVSAS director.

 

Program Responsibilities

  • Types, files, duplicates, assembles, and disseminates materials as requested by DVSAS staff
  • Handles incoming telephone calls efficiently, making referrals to appropriate staff member and/or taking clear and concise messages
  • As receptionist, greets clients in a calm, warm, and empathetic manner
  • Performs other duties as assigned

 

Domestic Violence Intervention Program (DVIP) Volunteer

(this assignment involves working with batterers)

 

Suggested Minimum Time Commitment: 2 hours per week. Mornings, afternoons, and evenings are available, Monday through Saturday. Minimum six-month commitment.

 

Summary: Assist with the facilitation of DVIP groups under the guidance and supervision of a staff co-facilitator and to assist with intakes into the DVIP or ACE groups.

 

Program Responsibilities

  • Assist with initial intakes into programs, including scheduling intake appointments, responding to walk-ins, and conducting intakes.
  • Observe and co-facilitate DVIP group sessions as appropriate and needed after sufficient training and mentoring.
  • Provide information and appropriate referrals to callers to DVIP, including referrals of survivors of domestic violence.
  • Respond to callers in a professional and sensitive manner.
  • Knowledgeable of appropriate referral sources.
  • In cases of suspected child abuse or neglect, inform the DVIP Coordinator or the DVSAS director immediately.
  • Protect the confidentiality of group participants.
  • Use active listening methods when appropriate.

 

Emergency Response Team Advocate Volunteer

 

Suggested Minimum Time Commitment: 4 24-hour on-call shifts per month. Minimum six-month commitment.

 

Summary: To provide survivors of domestic violence and sexual assault with support, advocacy, and information immediately after an assault has occurred. Volunteers with this program will carry a cell phone and when dispatched will respond with staff to the hospital, law enforcement facility, or YWCA to meet with the survivor. While volunteer advocates are required to carry the phone for a 24-hour shift, actual call times will vary from shift to shift.

 

Program Responsibilities:

  • Respond to all calls with your on-call partner within a 1-hour response time
  • Provide on-site crisis intervention to survivors, provide empathetic support and information, advocate on their behalf when asked to do so and when appropriate
  • Provide compassionate support to survivors during rape examinations, explain the process and the reasons for them
  • Assist with accessing YWCA Services and when needed, refer to other community resources
  • Explain the criminal investigation and judicial process and the survivor’s rights and opportunity for input.

 

 

 

Legal Advocate Volunteer

 

Suggested Minimum Time Commitment: 4 hours per week. Monday through Friday during traditional business hours. Minimum six-month commitment.

 

Summary: To provide survivors of domestic violence and sexual assault with information and resources related to the criminal justices system.

 

Program Responsibilities:

  • Provide assistance with completing, filing, and service of Personal Protection Orders
  • Provide on-site coverage for crisis intervention to survivors who come in on a walk-in basis
  • Provide advocacy and act as a liaison with the courts, law enforcement, legal, and social agencies
  • Accompany survivors to court for criminal or civil matters related to their batterer
  • Complete and submit statistical information as required by our funding sources

about the ywca of greater flint

For over 100 years, the YWCA of Greater Flint has provided comprehensive programs, outspoken leadership, and professional expertise on the pressing issues of our times. Created by women for women, the YWCA has a proud and pioneering history. The YWCA of Greater Flint is dedicated to eliminating racism, empowering women, and promoting peace, justice, freedom, and dignity for all.

The YWCA is committed to creating a more just society by providing services targeted to those who have been historically left out of the loop of power and advantage – women, children, and people of color. Today, the YWCA is hard at work reaching out to families who are seeking solutions to abusive situations through the Domestic Violence and Sexual Assault Services program and partnering with those individuals and organizations who are committed to dismantling systems of racism and sexism in Genesee County.

All services provided to survivors of domestic violence and sexual assault are offered free of charge and are confidential.

domestic violence and sexual assault services

At the core of the YWCA of Greater Flint’s programming lies the Domestic Violence and Sexual Assault Services (DVSAS) program. Designed to provide survivors of domestic violence and sexual assault with the support needed to achieve safety and self-sufficiency, Domestic Violence and Sexual Assault Services seeks to empower survivors to achieve self-directed goals. The YWCA provides a vast amount of services to assist those whose lives have been affected by domestic violence and sexual assault.


crisis line and emergency response

The DVSAS program operates a 24-hour crisis line. The Crisis Line provides trained staff and volunteers who are able to answer questions, provide information and referrals, assist survivors in accessing other YWCA services, and begin the intake process for SafeHouse emergency shelter for those requiring safe shelter.

Emergency Response services are available for survivors of domestic violence and sexual assault, with specially trained staff and volunteers available to meet with survivors at local hospitals and police stations. Advocates are available on-call 24 hours a day to provide emotional support to survivors during medical examinations, explain evidence collection and criminal justice processes, and provide referrals as needed.

safehouse emergency shelter

The YWCA SafeHouse provides safe, temporary shelter and supportive services to survivors of domestic violence and sexual assault and their minor children. SafeHouse is located in a secure site, with easy access to public transportation and community resources.

In addition to emergency housing, clothing, and food, services available while at SafeHouse includes: legal advocacy, on-site child care, emergency response and crisis intervention, crisis counseling and support groups, referrals to community resources, personal advocacy, children’s counseling and activities.

crisis counseling and support groups

Crisis counseling and support groups are designed to provide survivors with the tools to empower themselves to increase their safety and lead lives free from violence.

Crisis counseling for individuals, with counselors trained to provide crisis intervention and supportive services is available. Counselors may assist with safety planning, provide assistance in accessing community resources, engage in the development of survival strategies, and offer other support based on the needs of the survivor. Counseling services are also available for non-offending family and friends of survivors, in an effort to assist these individuals.

Many survivors have found that they were helped the most by learning that they are not alone in their experiences. The YWCA offers on-going support groups for survivors of domestic violence an sexual assault, where they can address their feelings and learn from and with others who have gone through similar situations.

legal advocacy

Survivors of domestic violence and/or sexual assault may become involved in the criminal justice system, or with the family law court in divorce or custody matters, child protection proceedings, or personal protection order cases. The legal system can be difficult to understand and can feel threatening and unfriendly at times. The DVSAS program offers Legal Advocacy to help survivors navigate the legal system. While the YWCA Legal Advocates are not attorneys and cannot represent survivors in court or provide legal advice, they are available to provide the following services:

  • Information about the criminal justice system
  • Assistance with applying for Crime Victims Compensation
  • Assistance with preparing, filing, serving, and maintaining personal protection orders
  • Do-it-yourself divorce workshops for survivors
  • Referrals to attorneys for direct legal representation
  • Advocacy and communication on behalf of survivors
  • Accompaniment and support at court
  • Emergency 911 cell phones
  • Connection with interpreter services

fee-based services for perpetrators of violence

domestic violence intervention program

When someone engages in a pattern of force, threats, and other abusive tactics against a current or former intimate partner in order to control them, they are a perpetrator of domestic violence, sometimes referred to as an abuser or batterer. The Domestic Violence Intervention Program (DVIP) is designed to help batterers learn alternative methods of communication in relationships. Participants are most often court-ordered to attend, although some enroll and participate voluntarily. The DVIP is a 26-week course, with separate sessions available for men and women.

anger control education

Anger Control Education (ACE) is a 15-session program designed for people who have used violence or are at risk of using violence in incidences against non-intimate acquaintances or strangers (bar fights, road rage, etc). This program provides participants with the opportunity to learn how to identify when they are becoming angry, and to develop skills to resolve anger and conflict nonviolently.

fees

Participants in DVIP or ACE pay a fee at the time of the intake assessment and at each weekly session. There is a sliding scale for those who demonstrate a substantial financial need. For more information about these fee-based programs for perpetrators of violence, call 810-238-7621 ext. 309.

YWCA of Greater Flint

310 E. Third Street

Flint, MI 48502

(810) 238-7621

(810) 238-SAFE